Terms and Conditions

Welcome to the Veloria Craft website. Use of this website implies acceptance of the terms and conditions below. Please read these provisions carefully before using the site or placing an order.
Merchant Information
The online store operator is:
Company Name: VELORIA CRAFT SRL
Registered Office: Șoseaua Dobroești, 7, bl. 1, et. 9, ap. 94A, Sector 2, Bucharest
Company Unique Identification Code (CUI): 54746353
Trade Register Number: J2026033683007
Email: contact@veloria-craft.ro
Products
The products sold on this site include scented candles and handmade decorative ceramic items.
Being handmade products, there may be slight differences in color, shape, or texture compared to the images presented on the site. These variations are normal and do not represent defects.
Prices
All prices displayed on the site are expressed in Romanian Lei (RON).
Prices may be modified without prior notice, but confirmed orders will not be affected by these changes.
Orders
By placing an order on the site, the customer confirms that all data provided is correct and complete.
The order is considered accepted after its confirmation via email.
Delivery
Products are delivered via courier services to the address indicated by the customer when placing the order.
Complete delivery details are available in the Delivery Policy section.
Right of Withdrawal
According to current legislation, consumers have the right to return products within 14 calendar days from their receipt.
Complete details are available in the Return Policy section.
Intellectual Property
All materials on this site (texts, images, logo, design) are the property of Veloria Craft SRL and cannot be used without the prior consent of the owner.
Contact
For any questions or requests, you can contact us at:
Email: contact@veloria-craft.ro